Responsibilities:

Manage the daily operations and staff of a busy indoor entertainment facility.

Cash handling and reporting via daily close-out reports.

Scheduling staff and communicating with staff as needed to make sure the facility runs smoothly.

Host and supervise clients as necessary (check-in, take payment, supervise, check in with customers and their positive experience, make an effort to say goodbye).

Perform maintenance and cleaning on a daily basis.

Answer phones and emails (MUST have strong email writing and phone skills)

Job Type: Part-time

Salary: $17.00 - $20.00 per hour

Experience level: 2 years of customer service minimum.

Shift:

• 8 hour shift

• Day shift

• Evening shift

Weekly day range:

• Monday to Friday

• Weekend availability

Ability to commute/relocate:

• Revere, MA 02151: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Working within a brand new entertainment facility, facilitators will greet, train, host and provide great customer service to guests.

The position will never get boring since there are three businesses to jump into:

• Archery Games: Boston's first and only archery tag facility

• Room Escape Boston: Lock groups up in our state of the art escape experiences

• Boston Playground: Supervise younger guests in our indoor play space

Facilitators have one main objective: Ensure a memorable, fun and safe experience for all guests. We offer a great place to work and very fun work environment.

Experience:

• Confidence in hosting groups and individuals

• Experience leading groups or educating / training

• Must be comfortable talking to large groups of people and being able to control and lead a group

• Polite and courteous behavior

• Able to work independently or as a part of a team - always look to fill the gaps in the team and be a productive member of the team

Job Type: Part-time

Salary: $15.00 - $18.00 per hour

Schedule:

• Monday to Friday

• On call

• Weekend availability

Work Location: One location

Archery Games and Room Escape Ottawa are looking for Hosts!

We are looking for a few friendly, enthusiastic and confident individuals to join our fun and growing team. Hosts must be able to clearly communicate game rules and instructions while providing a great experience for all participants. At Archery Games we provide an extremely active and exciting activity, the player experience largely depends on the host – how well they communicate, the enthusiasm they show and how they control the action. Room Escape Ottawa depends on hosts to create the energy and excitement around each escape and theme. This is an ideal position for someone who likes engaging with the public and putting a smile on people’s faces

Responsibilities and Duties

Room Escape:

• Communicate the theme of the room and create the experience for participants

• Introduce the rules of Escape Rooms and general guidelines/safety

• Responsible for front desk and indoor cleanliness

• Monitor progress of players and provide hints/tips

• Reset game room and is responsible for the resetting station

• Keep a watchful eye on the clock and ensure games begin/end on time

• Track success rate of participants and provide photography support

• Answer questions and record feedback from participants

Archery Games:

• Distribute equipment and provide instruction on proper use and safety

• Able to answer questions and handle feedback

• Provide gameplay rules and guidelines

• Ensure the front desk, arena and other areas are clean, orderly and safe for the public

• Supervise and officiate gameplay and promote a fun, safe and competitive environment

• Ensure games begin and end on time, or fair adjustments are made

• Properly clean and store equipment upon return

Qualifications and Skills:

• A passion for games and entertainment, sports, recreational activities or education

• Strong communication skills and the confidence to engage small – large groups

• Extremely organized and able to exhibit high attention to detail

• Ability to deliver great customer experiences in any environment

• Independently able to solve problems and make decisions quickly and under pressure

• Must possess excellent people skills – able to approach people and be approachable

• Strong command of the English language (speaking and writing) – French is a plus

• Most important: Must have a good sense of humour and be a fun addition to our team

• Training and orientation will be provided

Job Types: Part-time, Permanent

Benefits:

• Discounted or free food

• On-site parking

• Store discount

• Company Events

Schedule:

• 8 hour shift